Help Center OnboardingHow do I add a member who only has a cell phone and no email?

How do I add a member who only has a cell phone and no email?

Members without an email address can still be added to using a cell phone number. These members will get text notifications by default.  

Adding a member by cell phone only

To add a member with only a cell phone, enter the 10-digit cell phone number.

Importing members by cell phone only

To import members, you must have your member information in a text (.txt), comma separated value (.csv), or Microsoft© Excel (.xls or .xlsx) file. 

Your file must contain the data formatted in columns in the following order: first name, last name, email and phone. If a member does not have an email address, or a last name, these fields can be left blank. However, it is important that the cell phone numbers are always in the 4th column.

Once your file is ready, click the "+" button in the upper right corner and select Add members... from the drop down. Or, if you are on the Members pane, you can click the "+" button at the top right of the members list.  

In the Add members box, choose import members

Now, drag and drop or browse for your file and click Import to import your members in to your group. 

Notifications for cell-only members

Once added, the cell-only member will immediately begin to get text message notifications for announcements. (Note: text messages are not sent for signup confirmations, reminders, or comments.)

If a cell-only member replies to a text message and their profile does not have a name associated with it, they will receive a text asking for their name. Their reply will then be added to their profile and the comment will be posted. They may reply "STOP" to any message at any time to turn off text-notifications.

Cell-only members can log in to using their cell phone number in place of their email address to access the website.