An individual login on the platform, that has a name, password, and optionally an email and/or cell phone number. Both the email and cell phone number fields must be unique for each account.


A group is a collection of people that is being connected and organized in

Each group in has a feed that serves as the group's central communication hub. Announcements sent to members via email or text message are posted on a group's feed, and members can respond by replying to the email / text, or opening the feed and posting a reply. Information on the group's feed is more structured than it is in an email, which makes it easier to find important pieces of information quickly. 

Each group also has a calendar to keep track of events. One time or recurring events can be created from the calendar or while composing an email announcement. Events can optionally have an RSVP or signup attached to them to help keep track of who is coming and what each person is doing or bringing. Members can sync the group calendar to their iCal or Google calendar so they never miss an event. 


An Organization is a collection of groups and people. Organizations pay a monthly fee and have access to features such as subgroups, a registration page and text-to-join.

Organization Owner

The account that created the organization.

Organization Administrator

An account that has been granted administrative access to an entire organization. An organization has leader privileges in all groups that belong to an organization, and may create and delete groups within the organization. An organization administrator may or may not be a member of each individual group within the organization, but he or she has access to all group feeds and can create announcements and manage / invite other members as if he or she were a group leader.


Group leaders can post announcements to the group's feed and manage / invite other members.


The central communication hub for a group, where leaders can post announcements and members can post comments.


Comments are posted by group members (or leaders) to the group's feed. Some comments are associated with a particular announcement, in which case they may also be referred to as "replies."  Members can edit their notification preferences. 


Announcements are created by group leaders and appear on the feed along with comments. Unlike simple comments, announcements have a title and may have richly formatted text content, documents, and images. In addition, announcements may contain action items or events  that members of the group are expected to complete. 


An account who has been added to a particular group.

Action item

An action item is a task that members are expected to complete. Action items are attached to announcements. There are several types of action items that correspond to common tasks that need to be performed by group members. For example, Take a poll action item can be used to conduct a survey of all members. 


Events are created on the calendar, and must include a date, time, and name. You can optionally add a location, description, and interactive RSVP and/or signup for members to let you know if they are coming and what they want to do or bring. Events can be shared in an announcement or by sharing the public calendar. 

Group Settings

This area is where an admin can rename the group, set the group image, move the group, or delete the group. For groups within an organization, this is also where administrators can change the group from public to private

Onboarding Settings

In this area, you can turn on or off the public calendar, online registration page, and text-to-join. The registration page can also be customized from this area. 

Member Settings

This area is where an admin can go to view group members, update profiles, change permissions, and export information about group members.