An individual login on the Unison platform, that has a name, email, password, and optionally a cell phone number. Both the email and cell phone number fields must be unique for each account.


A group is a collection of people that is being connected and organized in Unison. Each group in Unison has a board that serves as the group's central communication hub. Announcements posted on a group's board by group leaders are sent out to all members via email / SMS, and members can respond by replying to the email / SMS, or opening the board and posting a reply. Information on the group's board is more structured than it is in an email, which makes it easier to find important pieces of information quickly using Projections. Groups within paid organizations also may have a Registration Page through which new members can enroll to join the group.


An Organization is a collection of groups and people. Organizations pay a monthly fee and have access to features such as a Registration Page and text-to-join.

Organization Owner

The Unison account that created the organization.

Organization Administrator

An account that has been granted administrative access to an entire organization. An organization has leader privileges in all groups that belong to an organization, and may create and delete groups within the organization. An organization administrator may or may not be a member of each individual group within the organization, but he or she has access to all group boards and can create announcements and manage / invite other members as if he or she were a group leader.


Group leaders can post announcements to the group's board and manage/invite other members.


The central communication hub for a group, where leaders can post announcements and members can post comments.


Comments are posted by group members (or leaders) to the group's board. Some comments are associated with a particular announcement, in which case they may also be referred to as "replies."  Members can edit their notification preferences. 


Announcements are created by group leaders and appear on the board along with comments. Unlike simple comments, announcements have a title and may have richly formatted text content, documents, images, a place, and/or a time. In addition, announcements may contain action items, which are tasks that members of the group are expected to complete, and things for which members may signup to do or bring. Announcements can also be searched and visualized in a variety of useful ways, for example, on a calendar or on a map.


* Feature will deprecate in August 2020. * 

Projections make it easy to cut through noise and find key pieces of information. A Projection is a visualization of a particular type of information on a group's board. For example, the calendar projection shows dates on a calendar. The map projection shows places on a map. By clicking on a piece of information in a projection, you can jump to its associated announcement or comment.


An account who has been added to a particular group.

Action item

An action item is a task that members are expected to complete. Action items are attached to announcements. There are several types of action items that correspond to common tasks that need to be performed by group members. For example, an "RSVP" action item can be used to determine which members are coming to an event, or a "Take a poll" action item can be used to conduct a survey of all members. Action items may have a due date, in which case members will be prompted (and reminded via email) to complete the action item by the specific date. Action items may also have an expiration date, after which they may no longer be completed.

* Due dates and expiration dates will deprecate in August 2020. *

Group Settings

This area is where an admin can rename the group, set the group image, move the group, or delete the group. For groups within an organization, this is also where administrators can change the group from public to private

Onboarding Settings

In this area, you can turn on or off the online registration page and text-to-join. The registration page can also be customized from this area. 

Member Settings

This area is where an admin can go to view group members, update profiles, change permissions, and create message blasts.